Frequently asked questions.
Quick answers about ordering, shipping, returns, and product information.
Where does Maxilup ship?
Maxilup currently ships within the United States.
How long does delivery take?
Orders are processed within one day after confirmation. Delivery is estimated at about one week; carrier and destination can affect timing.
Is shipping free?
U.S. orders of $20 or more qualify for free shipping. Orders under $20 show the applicable charge at checkout.
Can I cancel an order?
You may request cancellation before dispatch. Once the order has shipped, please use the return process in our Refunds & Returns Policy.
Which items can be returned?
Unopened, unused items in original sealed packaging are eligible. Contact support before mailing a return. Return shipping is the customer’s responsibility, subject to applicable law and the policy.
How do I track an order?
Use the Track Order page with your order number and the email used at checkout.
Where can I find ingredient and allergen information?
Review the product page and the final package label. The finished package is the authoritative source for current ingredients, serving directions, warnings, and allergens.
Can I use supplements with a medical condition or medication?
Consult a qualified health professional before using a dietary supplement if you are pregnant, nursing, have a medical condition, or take medication.
How can I contact Maxilup?
Email contact@maxiluplogistics.com or call +1 (662) 360-6630. Support is available 24/7.